Pet Insurance FAQ

Pet Insurace FAQ

Here is a list of the frequently asked questions and answers about our PetCare Insurance:

What is PetCare?

Why do I need Pet Insurance?

Can I use any vet?

Why is routine care not covered?

What is Pre-Existing?

What happens if my pet is from a shelter and I don’t know if there is any pre-existing disease or prior medical history?

What is congenital/hereditary?

What is a skin condition?

How does reimbursement works?

Will you drop my cat or dog because of age?

What happens if I don’t know my pet’s age?

For more enquiries, you may call our hotline at +65 67441339 or drop us an email at